Customer Service Advisor

August 7, 2016 7:37 pm Published by

This is a great opportunity for a Customer focused individual to join our busy but friendly team in Northwich. The Residential Management Group Ltd. are a successful Property Management Company with a wide range of clients across the UK.

In this role:

You will deal with customer enquiries on a range of issues, ensuring that all matters are responded to in an accurate and timely manner. You’ll work to establish an understanding of customer needs quickly and will ensure that all advice and services provided are consistent with our usual high standards.

To succeed in this role:

  • You’ll already have a strong desire to assist customers and have an interest in the Property management business sector.
  • Be used to working in a team and have a ‘Can-do’ attitude.
  • Be an excellent communicator, both in writing and verbally.
  • You’ll be confident using Microsoft Office and will be able to work to deadlines even when under pressure.

We value our staff and our Customer Advisors are given full training and have various opportunities for development once in this role. Previous members have gone on to become Team Leaders and Property Managers so the scope is wide.

Full time – 37.5 hours; Monday to Friday

Our contact centre is open from 8am until 8pm, Monday-Friday so you must be able to work shifts between these hours.

We have a generous range of benefits including 22 days holiday, Dress down Fridays, Free Fruit, Travel loans, Pension plan, Life Assurance and a whole host of other company benefits.