Contact Us

There are numerous ways that you can contact RMG, whether it be regarding the Private Sector or Housing Solutions. See below our contact details:

You might be able to find the information you require on our dedicated customer portal RMG Living. Using an online account enables you to:

  • Check your account information
  • Make payments
  • Track repairs and maintenance
  • Download invoices
  • Access site specific documentation
  • Receive up-to-date notifications about your property

Access all the above whenever and wherever you are by visiting www.rmgliving.co.uk or download the app via the App or Play Store. Chat to one of our team using our Online Chat simply click ‘Chat with RMG’ button located at the top of this page. Prefer to call? You can contact our Customer Service Agents on 0345 002 4444 If you live in the centre of London you can call our London Property Team on 0207 598 1600 If you live in the Southampton region you can call our Southampton Property Team on 0238 022 6686

Alternatively you can write to us any of our office addresses:

Head Office

Residential Management Group

RMG House

Essex Road

Hoddesdon

Hertfordshire

EN11 0DR

Birmingham Office

Residential Management Group

The Lewis Building

Bull Street

Birmingham

B4 6EQ

Northwich Office

Residential Management Group

Chelford House

Gadbrook Park

Northwich

Cheshire

CW9 7LN

Manchester Office

Residential Management Group

3 Chepstow Street

Manchester

M1 5FW

London Office

Residential Management Group London

Dean Bradley House

Westminster

SW1P 2AF

Norwich Office

Residential Management Group

Cotman House

Bowthorpe Hall

Bowthorpe Hall Road

Norwich

NR5 9AD

North East Office

The Hub

New Century House

Crowther Road

Washington

Tyne and Wear

NE38 0AQ

Glasgow Office

Residential Management Group

95 Morrison Street

Glasgow

G5 8BE

Southampton Office

Latimer House

5-7 Cumberland Place

Southampton

SO15 2BH

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Solicitor Enquiries Department

If you're selling or buying a property we manage, your solicitor can contact our Solicitors Enquiries Department via our dedicated email sed@rmguk.com.

Housing Solutions

Housing Solutions customers can contact the dedicated Customer Services Team from 9am-5pm on  0207 641 1000 Email the team at HSSCustomerServices@wcchss.org.uk Our main reception team at Bruckner Street is open from Monday to Friday 9am – 5pm Alternatively you can write to us at: Housing Solutions Services Westminster City Council PO BOX 73471 London NW1 1LG

 

New Business Queries

For all New Business Queries refer to our Switch to us page that lists all our Regional Sales Teams.