Contact Us

There are numerous ways that you can contact RMG, whether it be regarding the Private Sector or Housing Solutions. See below our contact details:

You might be able to find the information you require on our dedicated customer portal RMG Living. Using an online account enables you to:

  • Check your account information
  • Make payments
  • Track repairs and maintenance
  • Download invoices
  • Access site specific documentation
  • Receive up-to-date notifications about your property

Access all the above whenever and wherever you are by visiting or download the app via the App or Play Store. Chat to one of our team using our Online Chat simply click ‘Chat with RMG’ button located at the top of this page. Prefer to call? You can contact our Customer Service Agents on 0345 002 4444 If you live in the centre of London you can call our London Property Team on 0207 598 1600 If you live in the Southampton region you can call our Southampton Property Team on 0238 022 6686

Alternatively you can write to us any of our office addresses:

Head Office

Residential Management Group

RMG House

Essex Road



EN11 0DR

Birmingham Office

Residential Management Group

Louisa Ryland House

Newhall Street


B3 3PL

Northwich Office

Residential Management Group

Chelford House

Gadbrook Park




Manchester Office

Residential Management Group

3 Chepstow Street


M1 5FW

London Office

Residential Management Group London

Dean Bradley House




Unit 5

Royal Clarence Marina

Salt Meat Lane


PO12 1GS





Solicitor Enquiries Department

If you're selling or buying a property we manage, your solicitor can contact our Solicitors Enquiries Department via our dedicated email

If you are looking to sell, staircase or buy a Places for People property we manage, you can find out more information and contact Places for People at the following link. Shared Ownership - Places for People



Housing Solutions

Housing Solutions customers can contact the dedicated Customer Services Team from 9am-5pm on  0207 641 1000 Email the team at Our main reception team at Bruckner Street is open from Monday to Friday 9am – 5pm Alternatively you can write to us at: Housing Solutions Services Westminster City Council PO BOX 73471 London NW1 1LG


New Business Queries

For all New Business Queries refer to our Switch to us page that lists all our Regional Sales Teams.