Contact Us

There are numerous ways that you can contact RMG, whether it be regarding the Private Sector or Housing Solutions. See below our contact details:

Private Sector

You might be able to find the information you require on our dedicated customer portal RMG Living.

Using an online account enables you to:

  • Check your account information
  • Make payments
  • Track repairs and maintenance
  • Download site specific documents
  • Receive up-to-date notifications about your property

Access all the above whenever and where your are by visiting www.rmgliving.co.uk or download the app via the App or Play Store.

Chat to one of our team using our Online Chat simply click ‘Chat with RMG’ button located at the top of this page.

Message us for free via WhatsApp on 07966 167 590 - please include your name, first line of address and postcode.

Prefer to call? You can contact our Customer Service Agents on 0345 002 4444

If you live in the centre of London you can call our London Property Team on 0207 598 1600

If you live in the Southampton region you can call our Southampton Property Team on 0238 022 6686

Alternatively you can write to us any of our office addresses:

Head Office
Residential Management Group
RMG House
Essex Road
Hoddesdon
Hertfordshire
EN11 0DR

Birmingham Office
Residential Management Group
The Lewis Building
Bull Street
Birmingham
B4 6EQ

Northwich Office
Residential Management Group
Chelford House
Gadbrook Park
Northwich
Cheshire
CW9 7LN

Manchester Office
Residential Management Group
3 Chepstow Street
Manchester
M1 5FW

London Office
Residential Management Group
31 Plympton Street
London
NW8 8AB

Norwich Office
Residential Management Group
Cotman House
Bowthorpe Hall
Bowthorpe Hall Road
Norwich
NR5 9AD

North East Office
The Hub
New Century House
Crowther Road
Washington
Tyne and Wear
NE38 0AQ

Glasgow Office
Residential Management Group
95 Morrison Street
Glasgow
G5 8BE

Southampton Office
Latimer House
5-7 Cumberland Place
Southampton
SO15 2BH

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Solicitor Enquiries Department

If you're selling or buying a property we manage, your solicitor can contact our Solicitors Enquiries Department via our dedicated email sed@rmguk.com

Housing Solutions

Housing Solutions customers can contact the dedicated Customer Services Team from 9am-5pm on  0207 641 1000

Email the team at HSSCustomerServices@wcchss.org.uk

Our main reception team at Bruckner Street is open from Monday to Friday 9am – 5pm

Alternatively you can write to us at:

Housing Solutions Services

Westminster City Council

PO BOX 73471

London

NW1 1LG

New Business Queries

For all New Business Queries refer to our Switch to us page that lists all our Regional Sales Teams.